1. Our aim is to allow young people to develop and afford them the opportunity to succeed in life as individuals. It is our firm belief that all young people deserve the highest standard of care

2. Moorland View is a large detached property set in a rural area located approximately five miles from Burnley , with easy access to motorways from Rawtenstall.

Traditionally built of stone, it was once the home of the local school , a fact which has enabled us to incorporate many of the original features when developing our own independent educational facility which has now gained registration with the Department of Education. The Residential accommodation provides ten large single bedrooms, one potential self contained flat, and a self-contained flat situated away from the main bedroom accommodation. There are ample bath, shower and toilet facilities.

Moorland also offers two separate T.V. lounges which provide video, T.V. and DVD services for our young people. Adjoined to this is a large communal dining room, and a well equipped games room including table tennis, pool table and table football. This leads onto a patio offering a large outdoor area where outdoor activities can take place. The grounds and gardens offer a new specially designed adventure playground , room for cycling and playing football. An enclosed playground is suitable for other sporting activities and outdoor workshops.

Our own vehicles, a minibus and 4 cars enable us to provide activities in the community and home contacts for our residents.

3/4 Moorland View is owned by Quality Time Care Limited which is a registered facility with Lancashire County Council.

The Registered address is:
Moorland View Children's Home and School,
The Old School, Manchester Road ,
Burnley
BB11 5PQ

Owner: Quality Time Care Limited

Julie Binnie is Head of Care. There is available on site a full staffing list of care and education workers.

5/6. Regular supervision, training and development of all employees. A comprehensive system is in place to provide support and formal supervision from management to all grades of staff. These are carried out on a fortnightly basis and annually each staff member is fully appraised. This offers opportunities to assess work performance and any training that is desired.

7. Within the first six weeks all new staff are trained in child protection, first aid, fire safety and control and restraint. There is a continuous training program for the NVQ level 3 in children an in people in addition to the above courses staff receive necessary training inline with our policies and procedures. All staff have a training development plan. Training takes place in house and off site at local training colleges.

8.a) Moorland View offers accommodation on admission for twelve young people of mixed gender and race between the age range 11-15 years.

8b) We could accommodate young people who require care and assistance with physical disabilities. i.e. cerebral palsy – qualified nursing staff are available within the home and the training program allows staff to receive appropriate guidance as required should the need arise. We can cater for sibling groups and the one to one staff support for a mother and baby unit in our self contained flat, again should this need arise.

8c) The self contained flat offers our young people the opportunity to receive pre-independence training and support following the agreed Pathway plan to leaving care.

9. Moorland View provides a full referral form for application for a place in the home , to user Local Authorities. which requires full information on the needs considered to be necessary for the young person, a full history and other documentation, and a full referral form for the Education Facility, with details of school history and education statement. A six week assessment may then be undertaken following an admission panel meeting with all relevant and interested parties. A further planning meeting will then take place to make longer term decisions as to whether the placement is suitable. We will consider emergency placements on receipt of the above information, with the agreement to meet within a maximum of seventy two hours of admission. All admissions are considered in relation the composition and needs of the young people resident at the time.

10) It is recognized that the relatively large group of twelve young people when fully occupied must be considered in relation to the individual needs of all residents. The operation of the homes routines and the staffing ratios enable us to provide much individual and 1-1 work , working in a therapeutic family style environment, under the supervision and guidance of our Consultant Psychologist. Each young person has a key team, a key worker, co-keyworker available in their absence and a Case Manager, who ensure all their individual and emotional needs and contacts are met. All activities are also considered in relation to needs and most take place in small groups ,including holidays and outings, rarely being more than four at one time.

11) The family style therapeutic environment that we strive to achieve positively benefits our young people allowing expression and decision making as well as mutual support within the group of young people and adults and care and consideration for each other. As stated, our Consultant Psychologist is available for advice and guidance, and her qualifications and resume stated below.

12) All young people accommodated at Moorland View have a full medical examination when they are registered with our G.P. on admission, together with a dental check and treatment, and eye tests as required. Full medical history and individual needs may be discussed at the admission panel meeting and met by agreement, including special dietary and other requirements, and internal care plans ensure that any psychological , psychiatric or other professional intervention is activated.

13) Moorland View School is an independent secondary school formally registered with the Department of Education . Our Head of Education and her team of teachers and support workers provide individual behavioral plans according to needs, and much 1-1 work. User authorities may be approached for funding if this requirement is seen to be longterm. The school strives to provide the National Curriculum opportunity to all pupils. The home and school work in partnership to provide the most appropriate education package for the individual. We also work within our local education services, and pupils may attend colleges if it is felt they can manage to benefit from the curriculum and courses available. The home does provide a desk and equipment in individual bedrooms for private study as required, or there are other rooms which can be made available for private study in some circumstances.

14) A high priority is given to providing a very full experience to all our young people. Through home and school, visits to museums ,discussions with regard to differing religions, and other cultural activities are encouraged. Sporting facilities are provided both on site and in the local community at swimming baths, gyms, bowling alleys and other venues. We also work to formally train our own staff team in supervisory roles for canoeing, hill walking and other outdoor pursuits. The facilities on site as described earlier are quite extensive.

15) All young people resident at Moorland View attend a Residents meeting weekly, and are afforded the chance as a group to contribute to many areas of the functioning of the home, issues around bullying and our policy in this regard, holidays, routines, finance, and are encouraged when able to chair such meetings. This does not negate the opportunity for individual to discuss individual concerns with a staff member also. These meetings are minuted and recorded .

16) It is recognized that there will possibly be a need for control, discipline and restraint from time to time, and to this end all staff, in the school and home are trained in TCI, Therapeutic Crisis Intervention, which trains in the use of de-escalation techniques and where necessary specific restraint . All team members must pass and hold a current certificate in TCI for them to be allowed to be authorized to use such techniques. These would only be used to keep a young person safe from harm, or harming another resident or staff member, or creating extensive damage. All incidents are fully recorded, and a “ Life Space Interview” takes place as soon as practicable with the young person to discuss the incident that has occurred and allow for their comment. Supervision by a senior social worker, and the Head of Care and Manager is informed at the earliest time.

17) A policy to counter bullying within the home or outside is in place, and this is vigorously enforced. All young people are fully aware of how complaints can be effected through the Children's Guide that is provided on admission, and clarification given by the key worker at the time.

18) The policy for unauthorized absences is detailed in our procedures. In brief, dependent on the time of day, following a thorough search of the premises, and in any event within half an hour, the young person will be reported missing to the police, and EDT (at night) or social services in office hours will be informed. When possible, parents or other parties known will also be informed.

19) There are no electronic or mechanical means of surveillance at Moorland View.

20) The Local Fire Service regularly carry out checks of the building and its equipment. All our equipment is regularly serviced under contract i.e. alarms, extinguishers and emergency lighting. Our own staff member monitors on a weekly basis and records any defects and reports these. Fire drills are carried out at varying times of the day and are recorded including the time for evacuation of the building, all residents and staff trained appropriately.

21) At the time of admission, we ensure that we are made aware of any religious instruction or observance that may be required, and we put in place in any necessary arrangements to facilitate these. The Key Worker would usually take on this responsibility. Any issues arising would as a matter of urgency be discussed in supervision, or with the Head of Care or Manager.

22) Moorland View offers a full service in relation to contact with parents, family and friends. Through regular reviews, planning meetings and care plans, we will whenever possible work in close partnership with parents and other contacts. We facilitate contacts with our own members of staff and vehicles, in consultation with Local authorities, and families. We will whenever possible encourage the fullest programme of contact.

23) In the event of a complaint, young people are able to voice these either individually or by means of a group meeting, called specially for this purpose, or by making it an item for discussion on the agenda.Any matter that cannot be resolved by these means should be taken to the Shift Leader.If still this does not resolve the issue, then the manager will give the young person a private interview, making a written statement about the core issues. This will take place in no more than 24 hours. The young person will still be able to contact his social worker, or Ian Jeavons, the National Care Standards Commission Inspector, whose contact address and number are available in the Child Guide and displayed in the home. The young person may at all times go directly to his social worker.

24) The arrangements for dealing with reviews of placement plans are clear and monitored closely by the Head of Care and Manager at Moorland View. These will normally be varied at the Statutory Review , or planning meeting, in consultation with the Local Authority. The regularity of such meetings is also closely monitored by the management team.

25) Moorland View affords excellent accommodation to residents in the form of single large and well appointed bedrooms. There are ten single rooms, and two flats that may be used for Pre-Independence training or other use. Young people will be afforded privacy, and the grouping of residents will depend on the group at any one time. The shared facilities described above are for use by all, the flats providing as desired more independent self-contained accommodation. There is no circumstance where any resident would be asked or expected to share a bedroom.

26) The team can work in a therapeutic way with young people, which is closely supervised by our consultant Psychologist, Mary Duroshola. The National Care Standards have full details of Ms.Duroshola including qualifications, for their inspection. Mary Duroshola will see and supervise young people on a regular basis with regard to any specific area requiring support. Again the techniques that may be adopted would be discussed at review.

27) Our policy with regard to Equality of Care for young people will ensure that every young person shall receive equality of care, irrespective of their sex. ethic, cultural. linguistic or religious background. When applicable, provision will be made to ensure personal care needs, religious observances, dietary considerations, festivals etc. are fully recognized, facilitated and catered for. These would be addressed in their Individual Personal Plan. Prejudice in any form will not be tolerated.

Julie Binnie - Manager  
Tel 01282-431144

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